Privacy Policy

Effective date: February 22, 2026

This Privacy Policy explains what personal information Mala collects, how we use it, and the controls you have when using our website and mobile application.

Who we are

Mala is a digital wellness product focused on guided counting and routine support. For privacy requests, you can contact us at any time using the email address at the bottom of this page.

Information we collect

Depending on how you interact with Mala, we may collect: email address for waitlist or product updates; support form details you submit; technical logs such as IP address, browser/app version, device type, and crash diagnostics; and product usage events needed to operate features and measure reliability.

How we use your information

We use personal information to provide the service, maintain account and waitlist records, communicate requested updates, respond to support messages, secure the platform, detect abuse, and improve product performance.

Legal bases for processing

Where required by law, we process data based on one or more legal grounds: your consent, performance of a contract (for requested services), compliance with legal obligations, and our legitimate interests in security, analytics, and product operations.

Sharing and disclosures

We do not sell personal information. We may share limited information with service providers that support hosting, infrastructure, analytics, email delivery, and customer support, subject to confidentiality and security obligations. We may also disclose information when legally required.

International transfers

Your information may be processed in countries other than your own. When required, we apply contractual and organizational safeguards designed to protect transferred personal information.

Retention

We keep personal information only for as long as necessary for the purposes described in this policy, including legal, accounting, security, and operational needs. We delete or anonymize data when it is no longer needed.

Security

We use administrative, technical, and organizational controls to protect personal information. No system is fully secure, but we continuously improve safeguards and incident response procedures.

Your privacy rights

Subject to local law, you may request access, correction, deletion, portability, or restriction of your personal information, and you may object to certain processing. You may also withdraw consent where processing is based on consent.

Children's privacy

Mala is not intended for children under 13 years of age. If you believe a child has provided personal information, contact us and we will take appropriate action.

Policy updates

We may update this policy periodically. When we make material changes, we will update the effective date and, where appropriate, provide additional notice.

Contact

For privacy requests, email privacy@malameditate.com.